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 Products' Life Cycle           

CompuLab products' life cycle has four phases:

  Intro   Active Freeze EOL
 
Year 1 Year 2 Year 3 Year 4 Year 5
 
1. Introduction phase, approximately first 6 months. Last issues are still being resolved in the product and s/w support packages are being released and stabilized during this period.
2. Active marketing phase, first 2-3 years following introduction. Product features and s/w packages are stable, maintained and enriched with additional functions. Products in this phase are the most suitable for new designs.
3. Freeze phase, approximately the 4th and 5th years after introduction. Products are available, shipped in volume, and benefit from stable and rich s/w packages, developed earlier. Products are no longer recommended for new designs. Product packages' maintenance is gradually frozen.
4. End-of-life phase, approximately 5 years after introduction. EOL initiation mainly depends on the availability of components required for product manufacturing. 
 
Product  Life Cycle Phase  Introduction  Expected EOL Comments 
fit-PC2i Intro 2010 2016  
T3530 Active 2010 2016  
iAM Active 2009 2016  
fit-PC2 Active 2009 2015  
X300 Active 2008 2014  
Exeda Freeze 2009 2013  Low demand
X270
(EM)
Freeze 2007 2014  
iPM Freeze 2007 2012  
iGLX Freeze 2006 2012  
X270
(CM)
Freeze 2005 2014  "MG" option discontinued
 "B" option discontinued
 
List of obsolete products
 
About EOL
> Unless otherwise specified, the End Of Life (EOL) date is an estimation. Except when specifically marked, the above listed products are not in an EOL process.
> Estimated EOL date is periodically updated, reflecting the availability of components required for production.
> The EOL date should be read as "last- time buy is expected to be in the middle of the specified year".
> Products are not discontinued arbitrarily after 5 years. If significant demand exists, and components are available, product life cycle is extended accordingly.
> When the End of Life process begins, a last- time buy notification is e-mailed to all users, at least 3 months prior to discontinuation. 
> The product life cycle is per architecture -- the EOL issued for CoM, its baseboards, and products based on the same CPU.
> Certain features may be discontinued earlier than the product itself, if a specific component is no longer available. In most such cases, CompuLab offers a component stocking service which enables the customer to continue ordering cards including the required feature.
  
Component Stocking Service
In certain cases, CompuLab will offer a component stocking service, enabling the continuation of cards' manufacturing even after the EOL date. CompuLab will stock discontinued components required for manufacturing. The service is offered only for cards having significant market demand.

Service terms:
> The stocking quantity is specified by the customer. The minimum quantity is that required for the manufacturing of 1000 cards. 
> Stocking orders are non-cancelable and non-returnable. Quantity cannot be modified.
> The components' price is paid by the customer, on order. The components' price is later deducted from the cards' price, when the cards are manufactured.
> Components are stored in CompuLab's facilities. Due to concerns regarding storage quality, CompuLab will not accept for manufacturing any components which have not been stored in its facilities.
> Stocking service price is $3,600 pre stocking order, regardless of quantity. This service price is not refundable.
> The minimum order for cards manufactured using stocked components is 500. Delivery time - up to 18 weeks.
> The price of cards manufactured after the EOL date will be raised by 15% per year. Reason: increasing difficulty to obtain obsolete components (other than stocked) and to maintain capability for low-volume manufacturing over prolonged period of time.
> The stocking service prolongs the cards' availability by 1 to 3 years. However, availability can be affected by the discontinuation of other components, in which case a notification will be sent to the customer.
> At the end of the stocking period, a notification will be sent to the customer, offering a last-time buy.
 
Manufacturing of discontinued products
In certain cases CompuLab will consider manufacturing of discontinued products, even if not covered by components stocking commitment.
> Components must be obtained by CompuLab's purchasing department. Due to concerns about quality and compatibility of the component, CompuLab does not accept components obtained by the customer.
> Minimum order is 1000 cards for manufacturing, or 1000 components for stocking. The final quantity is bound to whatever is obtainable.
> Card price is not guaranteed. The card price depends on the market price of the required components, which can vary significantly.
> Order acceptance is not guaranteed. The only acceptable procedure is:
- Customer will place an order according to the quote of card price and quantity.
- Only after order placement, CompuLab will attempt to obtain the necessary components.
- If the components are available, the order will be confirmed.
- Delivery time - 18-20 weeks.
> Under any circumstances, CompuLab does not guarantee the success of the production cycle for discontinued cards. 

 

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